Techmonk
AI Lead Generation Tools For e-Commerce

11 Effective AI Lead Generation Tools for High-Quality Leads

Published onNov 28, 2025

TL;DR: Top 11 AI Lead Generation Tools for 2026

TechMonk, Yellow.ai, Cognigy, Agentforce, Kore.ai, Amelia.ai, OneReach, Aisera, IBM WatsonX Orchestrate, Relevance AI, and Haptik.

Do you struggle to attract high-quality leads who convert easily? Are traditional lead-generating strategies too expensive or giving subpar results?

For sales lead generation, AI agents use automation, analytics, and personalisation to provide high-value leads. Top businesses that use AI agents are already experiencing greater conversion rates, more qualified leads, and cheaper acquisition costs.

In this article, we'll look at why AI is essential for lead creation, the benefits it provides, and the top 11 AI lead generation tools, including TechMonk, a game changer in the area.

The Importance of AI Agents in Lead Generation

  • High Scalability : It is very scalable because it decreases the number of human agents required; it can either automatically convert the lead to the next step or qualify it to such an extent that human agents can only focus on high-velocity conversion.
  • Robust lead generation : It can better qualify the lead based on the lead discussion and journey, assess all data available to qualify the lead, and then route the lead to the right journey earlier.
  • Follow-ups and reminders :It can automatically nudge/remind/follow up with leads who have dropped off at some point, personalising the follow-up based on the leads' journey thus far.

Top 11 AI Lead Generation Tools for 2026

The best AI lead generation tools for e-commerce in 2026 are.

  • 1. TechMonk
  • 2. Yellow.ai
  • 3. Cognigy
  • 4. Agentforce
  • 5. Kore.ai
  • 6. Amelia.ai
  • 7. OneReach
  • 8. Aisera
  • 9. IBM WatsonX Orchestrate
  • 10. Relevance AI
  • 11. Haptik
S.
No.
AI Agent
Best Features
Who is it for?
1
TechMonk
AI Sales Agent for lead conversion
E commerce businesses and enterprises automating customer engagement and lead generation.
2
Yellow.ai
Dynamic AI agents with 90% automation
Businesses needing AI support across multiple channels and languages.
3
Cognigy
Omni-channel automation for businesses
Contact centers and enterprises automating customer service with a focus on proactive support.
4
Agentforce (Salesforce)
AI-powered sales and service agents
Sales teams automating lead handling and sales coaching.
5
Kore.ai
No-code AI agents for task automation
Businesses needing customizable, no-code AI agents for support and operations.
6
Amelia.ai
Conversational AI with self-learning
Enterprises seeking conversational AI with deep contextual understanding and self learning capabilities.
7
OneReach
Multi-channel AI communication tool
Businesses creating and managing AI powered conversational interfaces across various platforms.
8
Aisera
AI customer intelligence for lead gen
Businesses looking to engage customers and enhance retention through AI driven personalization.
9
IBM Watsonx Orchestrate
AI assistant builder with automation
Businesses needing to build and deploy AI assistants with low code solutions.
10
Relevance AI
Real time lead qualification Personalised engagement
Businesses automating and scaling lead generation with AI-driven engagement.
11
Haptik
Smart lead qualification Automated conversations
Businesses automating lead qualification and engagement across multiple channels.

1. TechMonk

TechMonk homepage

TechMonk is an AI agent-powered platform that helps you automate and improve every stage of customer engagement. You use it for everything from acquisition to retention. What makes TechMonk different? You get a complete marketing toolkit in one place. It brings customer data, segmentation, personalisation, and AI powered campaigns together and keeps your work simple.

You don’t just use AI chatbots here. You use intelligent and task oriented AI agents that think and act. These agents perceive, decide, and take action across different workflows.

You may wonder how they do this. Each agent learns from customer behaviour and studies results. It also performs real tasks like following up, raising tickets, or closing sales. All these agents work together and make TechMonk a strong AI capital engine for your business.

How TechMonk's AI Agents Help Generate More Leads

Digital Ads Engagement

When a customer clicks on your digital ad, TechMonk's AI agent engages them at once. It asks quick and relevant questions about product interest, budget, or store location. This helps you qualify the lead and move them to the next sales step with clarity.

  • Instant Qualification : Direct questions guide fast lead qualification and keep the conversation relevant.
  • Seamless Integration : The AI agent shares lead details with the sales team or sets up an in-person visit.

Schedule a Visit with Personalised Suggestions

The AI agent offers a personal shopping experience and recommends nearby stores and available time slots. You see how simple this makes the journey.

  • Personalised Visit Scheduling : The AI agent suggests a nearby store and schedules a visit based on preferences.
  • Tailored Recommendations : Personalised product suggestions add value to the in-store experience.
  • Offline to Online Conversion : It connects online ads with offline visits and increases foot traffic and brand connection.

Escalation to Sales Team for In-Person Assistance

When a lead needs deeper support, the AI agent connects them to a human sales rep. This ensures you never miss an opportunity.

  • Seamless Handoff : The agent passes the lead to a sales associate when human help is needed.
  • Real Time Support : The sales team receives lead details at once and offers accurate and personalised help.

Post Visit Engagement and Follow Ups

After a store visit, the AI agent follows up, collects feedback, and offers personalised deals. This helps you encourage repeat visits or purchases.

  • Post Visit Feedback : It collects feedback to support better future interactions.
  • Engagement with Offers : It shares personalised offers that keep customers engaged.

TechMonk's Pre-Built AI Agents for Common Operations

TechMonk gives you different pre built AI agents that simplify daily work. You deploy them quickly without coding or complex setup.

  • AI Sales Agent : The AI Sales Agent engages customers the moment they show interest. It shares personalised recommendations and instant quotes. Customers make faster decisions and enjoy a smooth experience.
  • AI Support Agent : The AI Support Agent manages customer service all day across different channels. It handles common queries and raises tickets when needed. It also sends complex issues to human agents. This keeps responses fast and accurate and improves satisfaction.
  • AI Voice Agents :AI Voice Agents offer natural conversations for inbound and outbound calls. They handle FAQs, appointment scheduling, and lead qualification with ease.

Build Your Own Agents with AgentMonk

AgentMonk, TechMonk’s AI Agent Builder, lets you create, train, and deploy custom AI agents. These agents adapt to your workflows and support your goals.

  • Tool Library : TechMonk gives you a ready tools library. You can also build your own tools. These tools help AI agents take actions like raising tickets or completing customer requests.Customer Segmentation on TechMonk
  • Agents Library : TechMonk offers a wide Agent Library. You can pick pre built AI agents for different engagement needs. You can also build a custom agent that fits your workflows and objectives.Customer Segmentation on TechMonk
  • Agent Flow :Agent Flow makes sure every AI agent works together without friction. It assigns the right agent to each task and keeps responses fast and consistent.

How Will You Ensure TechMonk’s AI Agents Work Just Right?

TechMonk keeps your AI agents reliable and efficient. You get strong features that give you full control.

  • Guardrails: Guardrails make sure TechMonk’s AI agents give safe and accurate responses. They set clear input and output rules. This blocks harmful replies and stops prompt hacking. It also keeps conversations secure.
  • Observability: Observability helps you track your AI agents in real time. You watch interactions, check response quality, and make quick changes to improve results.
  • Traceability: Traceability logs every action your AI agents take. You get accountability for each conversation. You also get insights that help you spot trends and improve outcomes.
  • Tracking AI Agent Performance: TechMonk gives detailed analytics to show how well your AI agents perform. You find gaps, make improvements, and fine tune results.
  • Testing Automation: Automated testing checks your AI agents before launch. It catches issues early and ensures your agents deliver the right performance every time.
Want to Build AI Agents in Just 3 Steps?
  • Choose Prebuilt Tools or Build Custom Tools
  • Choose Prebuilt AI Agents or Custom AI Agents
  • Build Custom Agentic Workflows to Automate Operations

Why TechMonk’s AI Agents Stand Out?

  • Customer Intelligence Platform : You build a complete 360-degree view of your customers with ease. You bring together profiles, financial behaviour, and engagement history in one place. This helps you understand your customer better. It also helps you deliver smarter and more personal service.
  • AI-Driven Campaigns : You launch targeted campaigns without any effort. You tailor offers for the right customer segments and use filters like age, location, and behaviour.
  • Journey Builder :You design smooth and personalised customer journeys in a few steps. AI supports you as you engage different customer segments and shape experiences that feel relevant and meaningful.

Pricing:

Start building your AI Capital today when you join TechMonk’s AgentMonk plan for ₹50,000 per month. This plan works as an all-in-one AI Agent platform for sales, support, and customer engagement. You may wonder how this helps you. It gives you one simple place to manage everything with ease.

There may be costs that come with implementation and customization for e commerce enterprises. You might ask why these costs show up. They depend on your setup and the level of customization you need.

Want the full picture? You get 4,000 chat conversations each month. If you ever need more, you can add extra chats at ₹12 per chat or ₹18 per voice minute. This helps you scale at your own pace and stay in control.

You also get a full suite of features that many others charge for separately. This includes AI Agents for Customer Interaction, Human Agent Module, Data Platform, Builder, Integrations, and Analytics. You get everything in one place and avoid switching between tools.

Instead of dealing with scattered tools, AgentMonk gives you one seamless platform with:

Features
Key Highlights
GenAI-Based AI Agents (BOT++)
• Product discovery made easy with recommendations

• Get instant help with FAQs and policies

• Add to cart, purchase, and track orders anytime

• Use WhatsApp for catalog browsing and payments

• Automated ticket raising and escalation

• Customer support through Web and WhatsApp
Human Agent Module
• Unlimited agents

• Auto chat allocation

• Unified inbox covering Email and WhatsApp

• View detailed customer data and communication history
Agent Builder
• Ready-to-use e-commerce flow

• Library of agents and tools

• Build your own custom agents, tools, and flows
Customer Data Platform
• Integrates with Shopify, Zoho, Freshdesk, Shiprocket, and Delhivery

• Centralized 360° customer data & events

• Enables Customer Intelligence
Integrations
• Core e-commerce systems, CRM, delivery, and analytics integrations

• Connects with Google Analytics & custom tech
Analytics
• Customer Analytics

• GenAI Bot Analytics

• Agent Analytics

Supercharge Your Lead Generation Strategy with AI Agents

2. Yellow.ai

Yellow.ai Homepage

About the Tool: Yellow.ai is one of the best AI agent tools that helps businesses automate customer service. It provides quick, personalised support through voice, chat, and email.

Key Features and Benefits:

  • • Dynamic AI Agents : Automates up to 90% of customer interactions, offering round-the-clock assistance and proactive solutions to make things easier for customers.
  • • Omni-Channel Support : Connects with customers on more than 35 channels, ensuring you're available wherever they prefer to reach you.
  • • Multilingual Capabilities : Communicates in over 135 languages, helping you reach customers worldwide.
  • • Human-Like Interactions : Understands customer feelings to provide empathetic and natural conversations.

Pricing:

Yellow.ai offers pricing based on how much you use it, tailored to your business needs. A free version with one bot and two agents is available for trial.

3. Cognigy

Cognigy homepage

About the Tool: Cognigy is a conversational AI platform and one of thebest AI agents that lets businesses set up AI agents in contact centres, delivering fast and personalised customer service.

Key Features and Benefits:

  • • Omni-Channel Automation : Works seamlessly with voice, chat, and messaging platforms to provide consistent support across all customer touchpoints.
  • • Multilingual Support : Offers real-time AI translation, allowing businesses to assist customers in multiple languages.
  • • High Automation Rate : Enables businesses to automate a large part of their customer service while keeping interactions human-like.
  • • Proactive Customer Support : Anticipates customer needs by offering solutions before they're requested, improving overall satisfaction.

Pricing:

Cognigy provides customised pricing based on business requirements. Interested businesses should contact their team for detailed information.

4. Agentforce

Agentforce Homepage

About the Tool: Agentforce by Salesforce is a platform that combines humans, AI, data, and actions to help human agents by handling time-consuming tasks, allowing them to focus on more valuable activities.

Key Features and Benefits:

  • • Service Agents : Provide 24/7 support in natural language, resolving customer inquiries with relevant answers derived from trusted data.
  • • Sales Development Representative (SDR) : Autonomously handle product questions and book meetings, engaging on multiple channels, including SMS and WhatsApp, in various languages.
  • • Sales Coach : Offers personalised role plays and pitching and negotiating deals, providing feedback and actionable steps for improvement.

Pricing:

Agentforce charges approximately ₹170 per conversation with the service agent.

5. Kore.ai

Kore.ai Homepage

About the Tool: Kore.ai's GALE AI Agent offers a no-code way for businesses to build AI agents that autonomously perform tasks, enhancing productivity with minimal human intervention.

Key Features and Benefits:

  • • Contextual Understanding : Provides accurate and relevant responses by understanding the context of interactions, leading to meaningful customer support.
  • • Ease of Orchestration : Allows management of different models within the same workflow, improving AI operations and maximising efficiency.
  • • Proactive Problem Solving : Forecasts potential issues and addresses them effectively through continuous learning and adaptability.

Pricing:

Kore.ai offers customised pricing plans. Businesses are encouraged to contact their team for a tailored solution.

6. Amelia.ai

Amelia.ai Homepage

About the Tool: Amelia.ai is a conversational AI platform designed to automate customer service tasks, providing natural, human-like interactions. It uses advanced machine learning to understand context and respond empathetically to customer inquiries.

Key Features and Benefits:

  • • Contextual Understanding : Grasps not only the words customers use but also the context and sentiment behind them, enabling more personalised responses.
  • • Self-Learning Capabilities : Continuously learns from past interactions to improve response accuracy and adapt to new situations.
  • • 24/7 Availability : Provides round-the-clock support, ensuring customers can access assistance whenever they need it.

Pricing:

Pricing details for Amelia.ai are customised based on business needs. Interested businesses should contact their team for more information.

7. OneReach

OneReach Homepage

About the Tool: OneReach is a conversational AI platform that enables businesses to design, deploy, and manage AI-powered conversational interfaces across various channels, enhancing customer engagement and support.

Key Features and Benefits:

  • • Multi-Channel Integration : Allows deployment of conversational interfaces across voice, SMS, email, and other messaging platforms, ensuring consistent customer engagement.
  • • No-Code/Low-Code Builder : Empowers businesses to create and customise conversational experiences without extensive coding knowledge.
  • • Advanced Analytics : Provides insights into customer interactions, helping businesses optimise their conversational strategies.

Pricing:

OneReach offers tailored pricing plans based on specific business requirements. Interested parties should contact their sales team for detailed information.

8. Aisera

Aisera Homepage

About the Tool: Aisera is an AI-driven platform that offers autonomous AI agents to streamline customer interactions and support. It provides solutions across various business functions, including customer service, sales, and operations.

Key Features and Benefits:

  • • AI Customer Intelligence : Engages web visitors with conversational AI, delivering personalised experiences to generate high-converting leads and accelerate revenue growth.
  • • Personalised Offers & Recommendations : Provides highly personalised offers and product recommendations within the bot, effectively engaging customers and increasing conversions.
  • • Increased Customer Retention and Loyalty : Uses deep customer insights, such as sentiment analysis and churn prediction, to build strong relationships and trust with customers.

9. IBM Watsonx Orchestrate

IBM Watsonx Orchestrate Homepage

About the Tool: IBM Watsonx Orchestrate is a generative AI and automation solution that helps businesses by automating tasks and simplifying complex processes. It allows users to create personalised AI assistants and agents to enhance productivity.

Key Features and Benefits:

  • • AI Assistant Builder : Provides a low-code platform to quickly build and deploy AI assistants, facilitating the automation of repetitive tasks and complex workflows.
  • • Prebuilt Skills Catalogue : Offers a comprehensive library of prebuilt skills, allowing businesses to integrate existing systems and applications seamlessly.
  • • Conversational AI : Enhances customer engagement through natural language processing, enabling AI agents to understand and respond to complex customer queries effectively.

Pricing:

IBM Watsonx Orchestrate provides a 30-day free trial. For detailed pricing information, businesses are encouraged to contact IBM's sales team.

10. Relevance AI

Relevance AI Homepage

Relevance AI’s Lead Generation Specialist AI Agent helps you automate how you engage potential customers. It captures leads and qualifies them at scale. You may wonder how it manages this. It uses advanced AI to understand user behavior and generate relevant leads in real time.

Key Features:

  • • Real Time Lead Qualification : The agent qualifies leads instantly based on set criteria like user behavior and preferences. It checks interactions and reviews data points. This helps it send only high-potential leads to the sales team.
  • • Personalised Engagement : Relevance AI’s agent uses personalization algorithms to shape every conversation. It creates interactions that feel unique and natural. This improves the customer experience and increases your chances of converting alead into a paying customer.
  • • Multi Channel Integration : This agent works smoothly across different messaging platforms. You can use it on websites and social media. This helps you meet users where they already spend time and capture more leads.

Pricing:

The Team plan of Relevance AI gives you 7000 actions a month for ₹31,000 per month. You also get an additional ₹6,200 vendor credits. If you are an Enterprise, you need a custom plan that fits your needs.

11. Haptik

Haptik Homepage

Haptik’s Lead Qualification AI Agent makes your lead qualification process simple by automating early customer interactions. You may ask how this helps you. The AI agent collects key details from prospects and qualifies leads with accuracy. It then sends those leads to the sales team. With these abilities, your team focuses on the most promising leads and improves conversion rates with less effort.

Key Features:

  • • Smart Lead Qualification : Haptik’s AI agent qualifies leads using pre set criteria like user data and interaction history. It makes quick decisions in real time. This ensures only relevant leads move forward and reduces extra work for sales teams.
  • • Automated Conversations : This agent talks to prospects through dynamic automated conversations. It collects the information you need and answers questions with ease. This keeps people engaged and makes the qualification process smooth from the start.

Pricing:

You can at anytime reach out to their sales team to get the right plan for your needs.

Conclusion

AI-powered lead generation tools are changing the way businesses acquire and convert leads. These platforms enhance targeting, engagement, and scalability, making them indispensable for B2C lead generation.

TechMonk is leading the change with their GenAI Sales Agent, which is reinventing lead generation. TechMonk uses automation, customisation, and real-time engagement to handle crucial obstacles, including scalability, cost reduction, and conversion efficiency.

TechMonk provides optimal results for e-commerce businesses looking to scale their AI-powered lead generation strategy. Wish to automate lead generation in your e-commerce business as well? Schedule a call with us today.

Effortlessly Engage Your Leads And Convert Them With TechMonk’s AI Sales Agents

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